Rendezvous is a fully integrated conference and banqueting (sales and catering) and meeting room management solution. A sales & catering system that delivers exceptional performance
The functionality spans:
- On-line diaries for quick availability
- Comprehensive client database and complete contact management for the sales staff
- Simple yet powerful booking functionality for catering, IT equipment and other items
- Comprehensive catering, menu planning and package handling
- Event billing, On-line quotations and yield management features
- Meeting room graphical layout tools
- An extensive report set, to suit conference venues of all sizes and types
The Rendezvous software maximizes efficiency of conference operations, while providing the sales tools required to maximize revenue and yields.
Rendezvous has been developed using technology that has the capability to fundamentally change the way in which the booking of meeting rooms and other services like catering and IT equipment takes place.
Being Browser based with full integration to desktop suites such as Microsoft Outlook, opens up limitless possibilities for organizations to make the search for room availability and booking more accessible to staff, clients, agents and other user groups. In simple terms, the paper chase with enquiries, bookings, amendments, cancellations and all the administrative work associated with meeting arrangements can be drastically reduced using the Rendezvous technology.
For the IT Department, the technology architecture makes it possible to install and maintain the solution very cost-effectively. Key industry standard technology components such as Microsoft.NET, SQL database, Crystal/XML Reports and ASP ensure an open data structure and easy integration with other systems. A Windows CE interface for the mobile user makes it possible for staff to keep up to date with changes in booking requirements ensuring outstanding customer service.
And the concept of a fully functional and integrated solution has been taken even further, with many advanced Rendezvous features. A maintenance module enables the tracking and scheduling of tasks, while a graphical layout module enables users to easily design meeting room plans in two or three dimensions.
As a browser based multi-property, CRM solution, Rendezvous offers multi-site operators a highly cost effective solution to centralize key business functions, such as meeting room bookings, sales management and agent handling. For clients seeking an affordable package, Rendezvous.NET our ASP service, provides all the benefits of the software and 24 hour availability.