WISH, hotel front desk software, easily and exceptionally consolidates all hotel front desk functions into a single workplace. With additional tools and easy access to data, it makes navigation smoother for users and enables them to accomplish more with less effort. WISH can be used both in multi-property or standalone clients.
Features in WISH
Onsite WISH PMS is an advanced, new generation Hotel Front Office Software and a comprehensive enterprise property management system (PMS) suitable for large hotels and hotel chains.
Handling of rates, weekdays and weekend rates, low and high season rates, multiple currency rate handling, package rate handling, youth and child rate handling, after ‘n’ number of bookings stop selling the rates,after several number of bookings increase the rate by x percentage, room based rate handling and configurable to override the pre-set rates
Different allocation of rooms per room category for different stay dates of the group, handling of pre-arrival and post departure dates and rates, rooming list handling and utilities to change the dates/rates for members of the group, capturing group movement and routing of charges to group master account.
Setup guest notifications for access, check-in or check out and WISH front office software will alert the user when guest record is accessed. Setup manual/auto alert for users to get the alert through system notification. User in-built mailing to hand over the shift information and send self reminders. To-do task alert based on services to be provided to the guest.
This front office management software handles Temporarily Out of Service and Out of Inventory rooms. Marks room status as Maid in, Clean and Inspected. Specify re-check on clean status room. Handle public area task management along with handling lost and found items. Tracks who claims the lost and found items as well.
WISH PMS manages telephone directory with access for telephone operators and concierge. Options to access both guest records and telephone directory records from a single location. Operators can mark a room as ‘Do not disturb’ or ‘Scan the calls’ before diverting etc. It can take a message for the guest and from the guest.
A wide variety of reporting with options to export the report to Excel or in PDF format can be done with this front office software for hotels. Reports can be configured to be sent as email or backed-up as part of the night audit. Reports with drill down options to view details are also available.
Web Prol’IFIC Accounting
WISH PMS is INTEGRATED with Web Prol’IFIC Accounting. Web Prol’IFIC software is used for purchasing, inventory, F&B costing, back office accounting and bank reconciliation. Data flows across systems accurately, with MINIMAL MANUAL INTERVENTION. This accounting software for hotels is the MORE EFFICIENT way to manage your back office.
WISH PMS is INTEGRATED with Touché POS. A PMS-POS interface automates the process of posting restaurant charges to guest folios, improving accuracy and efficiency. The POS queries the PMS in real time to verify guest status and room number and then automatically posts the charge to the guest folio. ORDERING with QR Menu and CONTACTLESS bill Settlement is available for a safer dining experience for your guest.
QikRes© Booking Engine
QikPad© allows you to Engage with your Guest by allowing them to self-check-in and check-out via the iPad application which is integrated to WISH PMS in real time, without the need of going through the hassle of front desk queues and unnecessary waiting time. If you’d rather go paperless, front desk agents can check guests in on an ipad, using electronic signature capture. Guest Folios can be emailed to guests too.