Touché POS is intended for management of retail operations in a fine dining or quick service restaurant, bar or pub, food court, take away outlet, home delivery, membership club, cafeteria, etc. Touché operates in Windows based touch-screen hardware, handheld mobile devices or PCs.
Optional modules are available for repeat diner profiling in fine dining restaurants, table reservations, stored value cards in food courts, additional promotional displays in QSRs and kitchen displays in fast food outlets.
EFFICIENT SERVICE OPERATIONS
Touché is designed for minimum keystrokes. Whether at a terminal or handheld device, it minimizes the time taken in retail operations. Yet, it provides advanced features like add condiments, specify modifiers, add comments for the kitchen, look up frequent diner profile, update status of the service cycle, apply discounts, account for tips, split checks and multi-mode settlement.
STORED VALUE ACCOUNTING
Typically required by Food Courts, Touché offers the option of issuing customers cards pre-loaded with specified credit. Touché checks can then validated and settled strictly against available credit. The unique feature of the optional Touché stored value feature is that it does not require expensive smart-cards when used over a local area network (LAN).
The user interface uses distinct ergonomics to reduce keystroke operations and make users more efficient without compromising on features.
The unique frequent diner database tracks visits, frequently ordered items, previous check and other personal preferences.
Auto-printing of KOTs in the kitchen plus optional printing of master KOT for the service staff are standard features of Touché . An optional interactive Kitchen Display allows the production staff to alert service staff when food is ready or delayed. Improving guest services through coordination between the front and the back of the house. Table status is displayed by stage in the service cycle. Leading to better table management and more turnaround of covers.
Touché reports are rated as amongst the best available in the industry.
Apart from the usual-
- sales & settlement scroll
- item sales statistics
- covers report and
- moves & voids reports
Touché provides valuable information such as -
FREQUENT DINER DATABASE
- Item sales statistics by day-of-week
- Covers statistics by time of day
- Detailed discounts report
- Loyalty program production statistics, etc.
Touché offers an optional and unique guest profiler to track and personalize services to frequent diners. Each customer establishment may choose the preferences they wish to track. Preferences are tracked in a structured and actionable manner. Visits summary and frequently ordered items are traced in all cases. When used on a handheld order taking device, the personalization of guest services is even higher.
Touché can handle multi-outlet table reservations easily and efficiently. On seating a check may be automatically opened in Touché to improve revenue control and on settlement of check, the table may be automatically marked as available in the reservation module improving table management. Through all operations, the frequent diner database may be looked up for better CRM.
Touché reports are exceptionally powerful and rated amongst the best. This sample reports on Item Sales by Day-of-Week.Table reservations. Option to look up frequent guest profiles database, waitlist requests, view table availability and open check in POS when guest is seated.
Touché reports are exceptionally powerful and rated amongst the best. This sample reports on Item Sales by Day-of-Week.
Table reservations. Option to look up frequent guest profiles database, waitlist requests, view table availability and open cheque in POS when guest is seated.